Privacy Policy

Who we are

Effective Date: 01.03.2025

Pack2Port (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.pack2port.com and use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you use our services, we may collect personal information, such as:

• Your name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely via third-party payment providers)

b. Non-Personal Information

We may also collect non-personal data, such as:

• Your IP address
• Browser type and version
• Pages visited and time spent on our website
• Cookies and tracking technologies

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Send order updates and promotional offers (you can opt out anytime)
• Ensure security and prevent fraudulent activity

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

• Shippers and service providers to complete your shipping requests
• Third-party payment processors to handle secure transactions
• Legal authorities if required by law or to protect against fraud

4. Data Security

We implement strict security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can control cookie settings in your browser.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Request data portability

7. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

For questions about this Privacy Policy, please contact us at:
📧 Email: info@pack2port.com
📍 Address: Lohkoppelstraße 10, Hamburg 22083